Conclusion of the workshop “Returns in e-commerce: what paths for reverse logistics?” with Pietro Evangelista (CNR-ISMed): comparisons and results
Last week, LIUC Università Cattaneo in Castellanza hosted the workshop "Returns in e-commerce: what paths for reverse logistics?". There has been a lively discussion on how to rethink reverse logistics flows in terms of operational efficiency, customer experience and sustainability.
CNR – ISMed