Science in brief - Smart Working: How to manage conflicts and overcome tensions with colleagues remotely?

During 2020, the need to mitigate the Covid-19 pandemic and limit contagion in the workplace forced many public and private organizations to adopt smart working.
Experimentation has demonstrated the value of this mode of work. At the same time, it has shown that the physical distance from colleagues and the organization determines the emergence of a series of critical issues that must be carefully considered by management.

In this context, the management of conflict situations in work contexts is an issue of primary importance for organizations: situations of tension between colleagues risk compromising company performance and the positive energy of a team, up to situations of anxiety and depression for individual workers.

 

Tommasina Pianese (CNR-ISMed) identifies a number of circumstances that can lead to misunderstandings between colleagues at a distance and outlines some solutions to overcome conflicts between smart workers.

Read more: SMART WORKING: how to manage conflicts and overcome tensions with colleagues remotely? by Tommasina Pianese, in: Spremute digitali (13 ottobre 2020)